Terms of Service

What Slate is

Slate is a scheduling layer over Square. It gives a coach a booking page, reminders, and a who-owes overlay. Square is the system of record for bookings, calendars, and customer information.

Payments — Slate is not the processor

For cash / Venmo coaches, Slate does not process payments and never holds or moves money.When a coach marks a lesson “paid,” that is a record the coach keeps for themselves. Payment between a parent and a coach is solely their responsibility, on whatever terms they agree. Slate is not responsible for collecting, refunding, or resolving disputes about those payments.

Who may use Slate

• Coaches and account holders must be adults (18+) able to enter a contract.
• A parent or guardian books lessons for a minor athlete; children do not use Slate directly.

Acceptable use

• Don't use Slate for anything unlawful or harmful.
• Don't attempt to access data that isn't yours, disrupt the service, or misuse another person's information.
• Provide accurate information and keep your login secure.

Coach responsibilities

• You're responsible for your lessons, pricing, availability, cancellations, and the families you coach.
• You're responsible for handling family information you receive through Slate lawfully and respectfully, and for your own tax and payment obligations.
• You're responsible for maintaining your own Square account and complying with Square's terms.

Disclaimer

Slate is provided “as is” and “as available,”without warranties of any kind, to the fullest extent permitted by law. We don't guarantee the service will be uninterrupted or error-free, and scheduling and reminders ultimately depend on Square and other providers.

Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages, or for missed lessons, lost payments between a parent and coach, or provider outages. Our total liability for any claim is limited to the greater of US $100 or the amounts you paid us for the service in the 12 months before the claim.

Changes

We may update these terms; material changes are reflected by a new effective date. Continued use after a change means you accept the updated terms.

Governing law & disputes

These terms are governed by the laws of the Commonwealth of Virginia, USA, without regard to its conflict-of-laws rules. Any dispute relating to Slate will be brought exclusively in the state or federal courts located in Virginia, and you consent to their jurisdiction.

Contact

CREAM Capital of Virginia, LLC · 4818 Tuscany Ct., Moseley, VA 23120 · support@slatescheduler-coach.com